1. Payment methods
TurboMMR services are paid through the Robokassa payment service. The available payment methods are shown on the Robokassa payment page
Bank card details are entered on the payment service’s secure side. TurboMMR does not store the full card number, expiry date or CVV/CVC
2. What is sold
- importing matches is free;
- opening a match review costs 3 tokens;
- Free plan: one free review a day;
- Pro: 299 ₽ a month, 400 tokens every month;
- Titan: 799 ₽ a month, 900 tokens every month, the Titan medal in chat and priority in the replay queue;
- an annual subscription is 20% cheaper (Pro 239 ₽, Titan 639 ₽ a month), tokens are still granted every month;
- subscription tokens reset every month, an unused balance does not carry over;
- token packs are one-off purchases: 100 tokens for 149 ₽, 300 tokens for 399 ₽, 1000 tokens for 1190 ₽. Purchased tokens never expire;
- every 10 correct guesses in the "Who threw?" game earn 15 tokens
The services are digital. No physical delivery is needed
3. When access is granted
Tokens or a subscription are granted after Robokassa confirms the payment to our server. If you are back on the website but access has not appeared yet, wait a few minutes or contact support
4. Refunds
To request a refund, write to daniilfire.info@gmail.com with your account email, order number, amount and reason
- a refund is possible for an erroneous payment or if the service was not provided;
- for unused purchased tokens, contact support, each request is reviewed individually;
- used tokens are not refunded unless the law requires otherwise;
- if a subscription was activated, the refund takes into account the access period actually provided;
- the time it takes for the money to arrive depends on the bank, the payment method and Robokassa
5. Payment errors
If a payment fails, check your balance, 3-D Secure, bank restrictions and VPN/proxy, then try again. If the money was charged but access did not appear, contact support