1. Who processes the data
The personal data operator is Denis Nazarov, taxpayer ID (INN) 784106892171. Contact for data questions: daniilfire.info@gmail.com
Website and service: TurboMMR, domain: https://turbommr.com
2. What data we may process
- email, one-time sign-in codes, a password hash (if a password is set), technical account data;
- Steam ID, the Dota 2 profile link or friend ID the user enters, and the data the user allows us to get through Steam;
- Dota 2 match data: match ID, hero, mode, result, match statistics, the Valve rank medal, per-stage match scores (Impact), account level and hero levels;
- replay file data: the file is downloaded for the review and deleted right after it, only the computed reports are kept;
- Game State Integration data, if the user has set it up for a private profile;
- payment data limited to the order status, amount, invoice number and the Robokassa payment result. Bank card details are not stored by TurboMMR;
- technical data: IP address, user agent, cookies, page views, error logs, security and anti-fraud data;
- support messages, including those sent through the Telegram bot, and other information the user shares with the service voluntarily
3. Why we need the data
- registration, sign-in with an email code or through Steam, and account protection;
- linking the Dota 2 profile and importing matches;
- match reviews, account level and hero level progress, showing the rank medal and the match history;
- accepting payments, granting tokens and subscription access;
- support replies, error diagnostics, abuse prevention;
- compliance with the law and the requirements of payment partners
4. Third-party services
- Valve and Steam: Steam sign-in, Dota 2 profile and match data, replay downloads;
- OpenDota: public Dota 2 match and player statistics;
- Robokassa: payments;
- an email (SMTP) provider: sign-in codes and service emails;
- Telegram: the support bot, if the user writes through it;
- the hosting provider whose servers run the service
Data is shared only to the extent a specific feature needs it: sign-in, match import and review, emails, support or payments
5. Cookies
The website uses technical cookies and browser local storage for sign-in, sessions, interface language and security. Disabling cookies may break sign-in and payments
6. Retention
Account data and match history are kept until the account is deleted or the service shuts down, unless a longer period is required by law, accounting, security or dispute resolution. Replay files are deleted right after the review
7. User rights
Users can request access to their data, correction, account deletion or withdrawal of consent by writing to daniilfire.info@gmail.com. Some data may be kept longer when needed to comply with the law, keep payment records or protect the Contractor's rights